Start with the Parts

The title says it all: Start with the Parts. Simple philosophy and yet commonly overlooked by most. Most play equipment requires assembly. Although the installation process is generally simple, some equipment can be quite complex. Larger playground structures can have thousands of parts and hundreds of item numbers. AAA State of Play installers have been to countless supervised installations where a volunteer has opened all of the hardware bags and combined them into one. This process with delay the installation as now every screw, nut, and washer needs to be accounted for and measured so that it is used properly.

At AAA State of Play, we recommend that all items be accounted for before installation begins and within 48 hours after a delivery of play equipment. Many manufacturers will not assist in sending missing parts if they are not accounted for with 48-72 hours of receipt of goods. This entails that an individual counts what arrives with what is on the packing slip. A packing slip is usually with the installation instructions. It details all parts required and shipped. Although missing and damaged parts are a rarity, some instances do occur, and when they do we want our customers to understand exactly what to look for.

When unloading a shipment, if you notice any damage to the packing, stop what you are doing and take photos. When signing for the delivery, make note of any shortages and visible damage. This is the first line of defense against any damage or missing goods. Once you have unloaded your equipment, start with the parts. By the numbers count the parts, the boxes, posts, decks, ect. This will help ensure that once you start an installation, you will be able to complete the install without stopping because of a shortage. Contact a sales representative for more information regarding other instructions for receiving goods.