Our clients have great experiences that keep them coming back for every playground purchase they make. These customer testimonials are a small selection of the thousands of clients we service every year. Please feel free to share your experience with any of our customer service representatives and be heard here too!
February 16, 2017
I would like to thank AAA State of Play especially for their outstanding customer support. Our community was in the market for affordable playground equipment and like most people we didn't know where to start. Laura walked us through every step! We must of changed our minds 20 times and requested 10 different bids and each time they were quick to respond. We couldn't be happier with the equipment and the experience. Thank you to Laura and everyone at State of Play for making this a pleasant experience!!
February 1, 2017
We have been extremely pleased with AAA State of Play. Not only is their playground equipment of the highest quality, they provide outstanding customer service and offer professional installation, all at outstanding prices. If you are looking at playground equipment, your search should start and end with AAA State of Play.
January 31, 2017
Their great selection of playground equipment at very competitive prices enabled us to find just what we needed to fit our space within our budget. Service was great and shipping was quick! We will definitely go with AAA the next time we need something for our playground.
January 25, 2017
I wanted to take a moment and thank you for your time earlier. Your professionalism and customer first approach was first rate. You talked me back from the ledge after a less than satisfactory dealing with the courier.
I'd also like to let your mgmt team know how wonderful you are. I appreciate your help more than you know.
My very best,
January 13, 2017
I just wanted to tell you how much I appreciate you following up with my order and making things happen! The beginning of the week was already nerve racking as we had quite a long hiatus. Gearing back up is often quite difficult for the entire crew. We have received the spring mounts and they fit our animals. All is well. I am happy to have you and AAA as one of my valued vendors.
October 30, 2015
I personally wanted to thank Laura and your staff for all the assistance and pre sales support. Your expertise, not just by you, but also your entire staff, combined with the overall package presented and value proposition made AAA State of Play our choice for playground equipment.
I am excited to share this playground was not for our own church but it was for our neighboring public school; Ridgedale School. Because Ridgedale School does not have an active PTA or the funds available to replace their old worn out playground the Senior Pastor and church family worked hard to accomplish this mission.
October 23, 2015
We worked with AAA State of Play on a big order for our Indoor Playground for about one year. Over the whole time, Kelly and the team were very helpful and patient with all the changes and special requests we had. That included installation of the playground which was done in a timely and professional manner. Plus, the prices for the playground and other equipment are very competitive so we ended up ordering chairs for the birthday rooms as well. If I had to do it again, I would choose AAA State of Play again.
October 19, 2015
I wanted to thank AAA State of Play for their excellent service. We ordered a playground structure, swings, and benches for our playground project. The staff was very helpful in answering all our questions, choosing the specific playground structure, color combinations, and installation questions. We we thoroughly surprised by the quality of the structure when it arrived. The metal and plastic pieces are real quality items that will last a long time. Thanks again AAA State of Play!!!
October 9, 2015
We recently purchased from state of play. For our apartment complex. Equipment delivery was on time salesperson Kelly was great. We are very happy with our equipment. I recommend anyone who is interested in purchasing equipment to purchase from State of Play.
October 8, 2015
As Recreation Committee Chair, I had to order a new playground system for our community. Having never done this before, I had many questions and revisions before the final system was born. The ladies at AAA State of Play were very patient working through these questions, revisions and color changes. Each time I changed a color, a new schematic was sent to me, showing several angles of the system; this was a great help! Their construction crew was actually on hand to help me unload the system (a happy coincidence) and put it together swiftly with professionalism and skill. The neighborhood kids are loving the structure, and I’ve actually seen a few grownups sneaking a thrill down the big 7’ slide! We will call AAA State of Play again when it’s time to add to our system. Thanks Laura and Nancy for helping me get the project completed!
September 29, 2015
Our church has purchased two playgrounds for this company. We were very pleased. Outstanding customer service and fast shipping. We would for sure recommend this company to do business with.
September 28, 2015
AAA State of Play is a great company. They provide excellent customer service and will guide you through the selection process, ordering and delivery. Their product is durable and well priced. As a contractor and playground installer we have faithfully relied on AAA State of Play for all of our playground needs.
September 25, 2015
We built Kohen's Park in 2009 as a memorial to our son. It was and is still very important to us that every piece of equipment be something that Kohen would have liked. You all have helped us personalize the park in so many ways. What I really love is that not only can I find great things on the website but I can also call and ask for help finding things that are unique such as the monkeys and the parrot. I can't begin to tell you the number of smiles you have helped to create over the years. We count you among our blessings. Thank you for helping us remember Kohen in such a big way.
September 25, 2015
Excellent people to work with fast returns on phone calls and e-mails. The guy who overseen our installation was great. The children all love the equipment.
September 24, 2015
Your customer service is great. you really take care of the customers needs. I was able to get everything I needed, and when you guys said something it happened. Every item was shipped on time. I did have one little hick up, and you guys took care of that right away. I was very happy with the experience, and I will be buying more play sets from your company in the future. Thanks again!
June 4, 2015
I brought my equipment to the site today, and assisted in unloading the truck with my skid steer. The care taken to protect the equipment is the best I've ever seen. Everything was wrapped VERY nicely with bubble wrap and felt, and the crate was well built and sturdy.
December 2, 2014
Triple A State of Play and their employees have been an absolute gem to work with! Every year we set out to build 15-20 playgrounds, baseball fields, basketball courts, and dance studios in one day across the city of Worcester and being college students, we don't always order everything on time. Laura and her coworkers have not failed us yet with their dedication to helping us get all the playground equipment in on time and generously giving us a discount to aid our mission of instilling growth in children with great recreational spaces. Triple A State of Play's support, EXCELLENT customer service, amazing inventory of every playground structure under the sun, and overall an easy to work with vendor makes them our first choice every time we need playground equipment!
December 1, 2014
We ordered the super slide for our kindergarten playground. Since the recommended age was 5-12 I knew it would be a good size for our students and make it feel a bit more adventurous than the slides available in the 2-5 age bracket. It's been a super hit! The students all have their own technique when sliding down as some want speed, some want to go slower and some want to fly up a bit after hitting the bump in the middle of the slide. All the kindergartners cheered when I went down the slide and I was pleasantly surprised at how fast it was! I highly recommend this slide and once spring hits I may even try it again!
November 26, 2014
LandTech has been doing business with AAA State of Play over the last three years. During this time their staff has provided us with a constant level of professionalism, excellent customer service, and a myriad of quality-made products that have provided recreation and enjoyment to hundreds of residents living in our communities. I do not hesitate to recommend AAA State of Play as a supplier to other prospective clients in the industry.
November 26, 2014
The playground equipment was delivered nicely with all the parts well wrapped to keep them from getting damaged in transportation. The equipment came with all the materials needed to assemble the equipment together with some extra parts which was nice since we had needed them. The installation of the equipment was fairly easy to put together. After it was all put together and installed the equipment was a very strong quality and well designed for strength and protection from the elements. The hardware on the equipment does not have sharp edges on that would cause any danger to kids and placement of the hardware is set up in well design to keep from injury’s.
Since the installation of the equipment I have had complements from the community on how nice it is, how safe it is for their kids playing on it. Also the kids love playing on the equipment and just love all the things they can do playing on the equipment.
November 20, 2014
They reviewed our Play Lot specifications, suggesting equipment options and once selected provided a scaled layout plan. The shipment was fast, well packed and arrived without damage. AAA answered all of our questions regarding installation. Installation instructions were provided along with all hardware and speciality tools making the installation a breeze. Our Play Lot was open for business the following day!
November 18, 2014
I'm still not creative but I am sincere, I thought back to why AAA State of Play has become by sole supplier of playground equipment these past 4 years and these are the reasons:
- a) I love the personal service, someone always has time for a consultation about my project big or small. Great customer service!
- b) Quality equipment, never have inferior workmanship or damage.
- c) I found you on the website and often return to "shop", the site is very easy to navigate I like the way it is broken down into categories and prices.
- d) The pricing is fair.
November 18, 2014
We are a small church in a rural area but we wanted something special for our kids as far a playground is concerned. We had the wooden playset but it was in bad shape so I went on to Google and typed in Playground Equipment. AAA State of Play was the best quality for the least amount of money. I requested a catalog to show the others at our church, it came very quickly. The purchase was approved but before I placed the order I had so many questions. I called several times and each time I was given the answers I needed in a very courteous and comforting manner. I was in charge of placing the order and for our small church it was a big investment and I did not want to make any mistakes. The people at AAA were so understanding and helpful. I ended up ordering the Banana Split and Two Top Khamun playground system one for the younger kids and one for the older. We also purchased a three bay swing set. I was so excited when I placed the order. Next was setting up the installation. AAA let me know who would be calling. The first installation company that called could not do the installation for several weeks so I called AAA back and asked them to please find us someone that could install it sooner. Within two days I received a call and the new installers were able to come by the weekend. They started Friday morning and were finished by Saturday afternoon. They were super nice and accommodating with our needs. We did have an issue with the shipping company, they set up a delivery day and time before they even received the equipment. We also did not receive our baby swings but I called and they were shipped and received when a couple weeks. Since we have had the playground our children have LOVED IT. We have had no issue with the playground system or the installation. I would highly recommend all the products we purchased. By far the swings are the favorite, definitely get the swing set!!! Thanks AAA State of Play for our wonder experience and equipment!!! WE LOVE IT!!!!
November 17, 2014
We have nothing but praise for AAA State of Play and the staff that works there. We were on a tight very budget and Laura bent over backwards to help us get the best value for the money that we had. The other companies that we talked to didn't even come close with value for the bucks. Laura, Vic, Nick, and the staff also talked us through the installation which we did ourselves. We couldn't be more pleased with the outcome and it's so rewarding to see the children enjoy the set. We would highly recommend AAA State of Play to anyone that wants to install a playground.
November 17, 2014
This past summer Lake Monroe Sailing Association purchased a double bay swing set and a Port Angeles play structure from NVB Playgrounds, and this equipment has been greatly appreciated by the young sailors at our facility. Your staff was very helpful as we made our selections, and provided wonderful installation tips for our all-volunteer work crews. We would not hesitate to purchase additional elements from you. Thanks.
November 14, 2014
We are thrilled with the play set that we received. It is extremely durable and fun for the kids. The customer service staff at AAA were very helpful and assisted us in customizing the play set to fit our particular needs. Thank you!
September 4, 2014
I want to praise the AAA state of play company. I ordered a playset from this company last year. Website was great and easy to use. I was able to find multiple play sets with great low prices. Customer service was awesome they handled my order in a timely manner and kept me post on my order all the way to deliver to me. I will use and recommend this company to everyone who is in the market for commercial playsets.
August 12, 2014
AAA State of Play was very helpful and also patient with us throughout the estimate process. All of the equipment came in a timely matter with proper instructions. If we ever have a need for more playground equipment this company will be first on my list to call.
May 16, 2014
This letter is to express our gratitude and praise for Laura's outstanding customer service. Laura communicated promptly, was thoughtful and informative in helping us with our research and our purchase, and was friendly and professional.
Thanks to Laura, and the money our community raised through donations and business sponsorships, our neighborhood is able to afford a playground beyond what we had originally expected. We were working with a very tight budget of only $5,000 and Laura found a playground system that was within our budget while providing many play features. Once we surpassed our goal and raised more money, Laura was also able to provide us with an affordable option to add swings to our playground.
We have been very impressed with AAA State of Play’s affordable, yet quality, playground options. It is our goal to maintain an annual playground budget to maintain and develop our neighborhood playground over time. We look forward to continuing doing business with Laura and AAA State of Play.
August 26, 2013
Laura, We just wanted to say Thanks! for all your help that you gave us on the beautiful playground. We can never thank you enough. Please tell all your co-workers. I have sent you a few pictures and a DVD. Hope you enjoy.
Find more about the author: Kristen Breedlove